These terms (the "Electronic Banking Conditions") govern the Electronic Banking Service between the Customer and the Bank.

The "General Terms and Conditions for Accounts" issued by the Bank from time to time (the "General Conditions") apply to these Electronic Banking Conditions as if expressly set out in these Electronic Banking Conditions (but subject to Clause 2.6 of the General Conditions) and expressions defined in the General Conditions have the same meanings when used in these Electronic Banking Conditions (unless otherwise specified)

For the purposes of the General Conditions, the Electronic Banking Conditions are Specific Conditions.

The Customer (to the extent selected in a Service Application Form provided by the Customer) authorises and instructs the Bank to supply each Service using the Electronic Banking Service.

If the Customer has an Eligible Account with the Bank, the Customer may (subject to the discretion of the Bank) apply to use the Electronic Banking Service.

If the Customer ceases to have an Eligible Account, the Bank may deny the Customer or any of its Users from having access to the Electronic Banking Service.

The Customer may request or withdraw any Service requested to be provided using the Electronic Banking Service using a Service Application Form or submitting an Instruction.

The Portal may only be used to settle genuine and lawful transactions arising in the ordinary course of business.

The Customer may nominate any person in a Service Application Form or by using the Portal to have prescribed levels of access to any Account or Service using the Electronic Banking Service (a "User").

The Customer confirms that it appoints each User to make decisions and give Instructions on behalf of the Customer.

The Bank is under no obligation to verify that the Customer or any User has the authority to authorise, instruct, nominate or access any Account using the Electronic Banking Service.

Each User will be provided with a means to generate a One Time Pin (OTP) using a Mobile App or via SMS and email.

The Customer (irrevocably and unconditionally) undertakes to inform the Bank (promptly) if it wishes to change a User.

The Customer shall give the Bank (at least five Business Days notice) of any change in the identity of any its Users.

The Customer may use the Electronic Banking Service subject to any applicable cut-off time.

Receipt of any Instruction by the Bank is not guaranteed by using the Electronic Banking Service.

The Bank shall act on an Instruction during business hours on a Business Day (subject to any cut-off times advised by the Bank on the Electronic Banking Service).

Any Instruction received after the cut-off time will be processed on the following Business Day.

Each Customer is required to approve the Instruction on the channel and the approval shall act as an authorisation for the Bank to execute that Instruction.

Each Customer agrees to only use its Eligible Accounts for business purposes and agrees NOT to use any Eligible Account for personal, family or household purposes.

Daily online limits (including the corporate, initiation and approval limits) are calculated as part of each Transaction executed by the Customer or any User on that day through the Electronic Banking Service.

Any Transaction in relation to a Service initiated by the Customer or any User shall be executed in accordance with the applicable authorisations set out in any Service Application Form in existence for that Service at the time of initiation of that Transaction.

Any amendment or deletion of any beneficiary's details shall not be reflected on any Transaction or template Transaction already set-up (including any future dated Transaction or Standing Instruction).

Wire transfers and funds transfers as part of the Services are subject to the Uniform Commercial Code Article 4A as promulgated in the District of Columbia as well as the rules of the Board of Governors of the Federal Reserve and all applicable clearing house association rules.

Alerts and notification services are available through the Electronic Banking Service.

The Customer can set up and choose the types of alerts and notifications or make changes to the choices through the Electronic Banking Service.

Subject to the Relevant Terms, the Bank grants the Customer a right to view its Eligible Accounts through the use of the Portal and to initiate instructions.

7.2

The Bank may (from time to time) enhance or offer a completely new portal other than the existing Portal Services (a "New Portal").

The Bank may (from time to time) offer a new product or service via the existing Portal (a “New Product or Service”).

Any terms applicable to New Product or Services shall be subject to the Relevant Terms and such terms shall be made available on the Portal or by the Bank.

All terms applicable to the current Portal will transfer to the New Portal and any new applicable terms shall be made available on the Portal or by the Bank.

By providing any Instruction using the Electronic Banking Service, the Customer may be identified as the sender and certain proprietary information may be revealed to third parties.

If a third party is outside the United States of America or UAE, the relevant information may be subject to the laws of the jurisdiction in which information is processed or the third party is located.

If the Customer accesses or receives information through the Electronic Banking Service that is not intended for the Customer, the Customer shall:

If the Customer or any User misuses the Electronic Banking Service, the Bank may disable the access to the Electronic Banking Service of the Customer or that User.

The Bank shall use reasonable endeavours to:

The Bank may deliver any notice or communication to the Customer using the Electronic Banking Service and that notice or communication shall be deemed served at the time it is posted using the Electronic Banking Service.

Without prejudice to Clause 28 (Communication and Delivery) of the General Conditions or this Clause 10, the Customer may contact its designated relationship manager if it has any queries about the operation of the Electronic Banking Service.

The Bank may be liable for any direct Loss suffered by the Customer arising from or in relation to any failure of (or any unauthorised and/or unlawful access to) any machine, data processing system or transmission link of the Bank that is attributable to the Bank's gross negligence or wilful default in accordance with Clause 37.3 (Indemnity and Limitation of Liability) of the General Conditions.

Customer agrees that its use of the Services is provided on an “as is” and “as available” basis and the Bank disclaims all warranties of any kind as to use of the Services, whether express or implied, including, but not limited to, the implied warranties of merchantability, satisfactory quality and fitness for a particular purpose.The Bank does not represent or warrant that the Electronic Banking Service, or any content on the Portal:

The Bank accepts no liability for any of the matters set out in 2 (Liability).

The Customer (irrevocably and unconditionally) shall inform the Bank (promptly) if it discovers that any information on the Electronic Banking Service is incorrect.

Other than as set out in these Electronic Banking Conditions, all warranties, conditions, terms and undertakings (express or implied (whether by federal or local law, custom, trade usage, course of dealings or otherwise) (including as to quality, performance or fitness or suitability for purpose)) in relation to the Electronic Banking Service are excluded to the fullest extent permitted by law.